CHANDLER B. WOODALL

PMB 632, 2614 N. Tamiami Trail

Naples, FL 34103

Residence: (239) 261-6170                                                                           Email: chandler_woodall@msn.com

 

SUMMARY

 

IT professional with eighteen years extensive experience in application software, legacy systems, and new development.

·         Project Management       

·         Problem Solving

·         Coaching/Team Building

·         Analysis

·         Technical Specifications

·         Design

·         Legacy System Support   

·         System Quality Assurance

 

TECHNICAL SKILLS

 

Software:

·         COBOL/COBOL II/BAL           

·         MS Office Suite

·         MS Windows 95/98/2000 NT

·         DB2

·         ISPF                  

·         JCL

·         SAS

·         Lotus Notes

 

PROFESSIONAL EXPERIENCE

 

READERS DIGEST ASSOCIATION, Pleasantville, NY                                                                1983 to 2002

A media and publishing company with a flagship magazine published in 19 languages and read by more than 100 million people worldwide.  

 

Technical Specification Writer                                                                                                            2001 to 2002

·         Developed technical specifications for re-write of current database update processes, generating savings from reduced legacy systems support.

 

Senior Analyst                                                                                                             1995 to 2001 / 1989 to 1990

·         Researched current Audit Bureau of Circulation (ABC) legacy system processes to verify their accuracy. This reversed ABC’s decision to penalize RD, saving the company advertising revenues.

·         Analyzed recent database update processes and identified the root cause of situation creating financial differences. Implemented corrective programming actions saving company lost revenue from inaccurate customer promotions.

·         Solved a situation where specific magazine customer data was being deleted in a change of address activity. Implemented programming solution saving company revenue on extra effort required by customer service areas to investigate individual customer accounts, and the potential loss of customer due to complaint/cancellation.

 

Project Manager                                                                                                                                1990 to 1995

·         Coordinated an IT cross-functional project that restructured the way database update process was executed. This improved time in process and usage of computer resources by reducing the time to run the database update from 5 hours to 2 hours.

·         Implemented new system testing procedures, which reduced the number of system situations and the loss of time involved in rerunning database updates due to incorrect programming. Reduction in error rate from 35% to 8%.

·         Trained IT and other business areas on how legacy systems functioned. This resulted in the opportunity to move IT personal into other areas and improved project requests/work orders from non-IT business partners.

CHANDLER B. WOODALL                                                                                               Page Two

 

 

Applications Analyst                                                                                                                          1988 to 1989

·         Analyzed current legacy system processes to determine root cause of customer service situations. This resulted in corrective programming actions as well as bringing system documentation/policies up to date.

·         Acted as liaison between marketing operations and IT in translating business strategies into programming requests. This saved the company time by reducing the number of project requests that were rejected due to incomplete or missing information.

           

Senior Analyst Programmer                                                                                                               1987 to 1988

·         Provided analysis, specifications, and programming support for operational and major projects involving transaction/database update processing.

 

Analyst Programmer                                                                                                                          1986 to 1987

 

Associate Programmer                                                                                                                      1983 to 1986

 

PROFESSIONAL DEVELOPMENT

 

Web design/development – HTML, Active Server Pages, Java/Java Script, VBScript

 

EDUCATION

 

BIPED Computer Programming School, 1983